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Industries

Every industry we serve.

Vertical expertise, compliance controls, and KPIs tuned to the economics of your sector.

Industries served by Agility1 CX: retail, financial services, telecom, healthcare, automotive, and government

Retail & eCommerce

Peak-season ready order management, returns, loyalty, and post-purchase CX that protects LTV.

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Financial & Fintech

PCI-DSS aligned onboarding, fraud triage, payments, and regulated member support.

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Telecom & Utilities

High-volume technical triage, billing, field-service coordination, and outage communications.

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Fast Growth Start-Ups

Elastic CX teams that scale with your roadmap, from seed-stage pilots to hyper-growth volumes.

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Healthcare

HIPAA-aligned patient access, scheduling, member services, and care coordination support.

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Government

Citizen services, eligibility intake, and case management with security-cleared, US-based teams.

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Automotive

Dealer support, connected-vehicle assistance, roadside, warranty, and financing customer care.

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Agility1 CX

An affiliate of Financial Debt Recovery Ltd. (FDR), leveraging 35+ years of contact center and corporate credit management success.

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Montreal, QC
+1 (905) 555-0199
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